Crew Blend AI
Terms of Service
Last updated: October 6, 2026
These terms govern access to Crew Blend AI's website, customer dashboard and API, together referred to as the service. In these terms, "Crew Blend AI", "we" and "us" refer to the provider of the service under the Crew Blend AI name. Contact us at [email protected].
By creating an account or using the service, you agree to these terms. If you act for an organization, you must have authority to accept them on its behalf. Our Privacy Policy explains how information is processed. It is a privacy notice, not a request for consent to every type of processing.
Nothing in these terms removes consumer protections or other rights that cannot lawfully be waived.
Accounts and eligibility
You must be at least 18 years old and legally able to enter into an agreement. Provide accurate account information, keep your contact email current and protect your passwords, sign-in codes and API keys.
You are responsible for activity you authorize through your account and applications. Contact us promptly if you suspect unauthorized access. Do not share or transfer your account in a way that violates these terms or the terms of a connected provider.
Connected accounts and third-party services
Crew Blend AI lets you connect accounts and provider credentials you own or are authorized to use. You authorize us to use those connections to carry out your requests and display relevant account status, available models and usage information.
Your use of OpenAI, ChatGPT, DeepSeek, payment providers and client applications remains subject to their applicable terms and policies. You must maintain any required subscription or authorization. Crew Blend AI does not grant additional rights to a third-party service and is not affiliated with or endorsed by a provider merely because it supports a connection.
Do not use account rotation, multiple connections or automation to evade a provider's restrictions, usage rules or security controls. Model availability and limits follow the connected account or provider. Disconnecting an account from Crew Blend AI does not cancel its separate provider subscription.
Subscriptions, payments and cancellation
Your selected plan, price, currency, billing interval and available payment methods are shown before purchase. Recurring subscriptions renew at the displayed interval until canceled. You authorize the payment provider to process the charges disclosed at checkout. Access is activated after payment confirmation.
Direct provider API charges are separate from your Crew Blend AI subscription. Any Crew Blend AI API service fee or optional credit purchase is governed by the amount and conditions shown before that purchase. We do not treat service credit as a bank deposit or investment.
You may cancel renewal through Subscription or contact support if that action is unavailable. Cancellation normally takes effect at the end of the paid period, and access continues until the date shown in your account. Account closure and cancellation of a separate third-party subscription are distinct actions.
Except where required by law, subscription fees for a period already started are not automatically refundable. Contact support about duplicate or unauthorized charges, a material service failure, or unused service credit. We review these requests based on the circumstances and applicable law. This clause does not limit statutory withdrawal, refund or cancellation rights.
If we change a recurring price, we will notify affected customers before it applies to a future renewal and provide an opportunity to cancel. Changes will not retroactively alter a completed purchase. Taxes, if applicable, are shown or explained at checkout.
Your content and AI output
You retain any rights you have in the prompts, messages and other content you submit. You give us permission to process and transmit that content only as needed to provide the service, maintain security, comply with law and resolve issues you ask us to investigate, as described in the Privacy Policy.
You must have the rights and permissions needed to submit content, including personal information belonging to other people. Avoid submitting sensitive information unless you are authorized to do so and have assessed the connected provider's data handling.
Rights in generated output depend on applicable law and the terms of the model provider. We do not claim ownership of your output merely because it passes through Crew Blend AI. AI output can be inaccurate, incomplete or similar to output given to someone else. Review it before relying on it, publishing it or allowing an application to take action.
You are responsible for tools and actions executed by your applications. Obtain appropriate approval before making purchases, modifying data or carrying out other consequential actions. AI output is not a substitute for qualified medical, legal, financial or other professional advice.
Acceptable use
Use the service lawfully and respect other people's rights. You must not:
- Use stolen credentials, impersonate others or access accounts without permission.
- Distribute malware, conduct fraud, exploit children or facilitate other unlawful activity.
- Infringe intellectual property, privacy or confidentiality rights.
- Attempt to bypass access controls, interfere with the service or obtain another user's data.
- Evade plan limits, provider restrictions or payment requirements.
- Resell access to connected accounts where that use is not authorized by the account owner and provider.
You may develop applications using the API within your plan and these terms. Your application must protect keys, respect provider rules and obtain any permissions required from its users.
Availability and changes to the service
Features may be identified as beta or preview. Review the dashboard and documentation for current availability before purchasing or integrating a feature. We may update the service for maintenance, security, legal requirements or product changes.
We aim to provide a dependable service but do not guarantee uninterrupted access, a particular model, a specific usage allowance from a third party or error-free AI output. If a material change affects a paid service, we will provide reasonable notice when practicable and any remedy required by law.
Suspension and account closure
We may restrict access when reasonably necessary to address a material breach, unpaid charges, suspected compromise, unlawful activity or a requirement from a provider or authority. When practical and lawful, we will explain the reason and provide a way to address it. Urgent security issues may require immediate action.
You may stop using the service, revoke keys, disconnect accounts and request account closure through support. Cancel paid renewal separately before closure. We handle retained records according to the Privacy Policy and applicable legal obligations.
If we end a paid service for reasons other than your material breach, we will provide any refund or other remedy required by law and consider a proportionate refund for the unused prepaid period. Obligations that by their nature continue, including outstanding payments and protection of existing rights, survive closure.
Responsibility and liability
To the extent permitted by law, the service is provided as available without additional implied warranties. We do not exclude warranties or remedies that applicable law makes mandatory.
To the extent permitted by law, neither party is liable to the other for indirect or consequential losses that were not reasonably foreseeable. Our total liability for claims arising from the service is limited to the greater of US$100 or the fees you paid to Crew Blend AI during the 12 months before the event giving rise to the claim.
These limitations do not apply to fraud, intentional misconduct, gross negligence, death or personal injury caused by negligence, or any liability that cannot lawfully be limited. They do not restrict mandatory rights relating to personal information or consumer protection.
Questions and disputes
Contact [email protected] so we can try to resolve an issue. Include your account email and a description, without passwords or keys. You remain free to use any competent court, regulator or dispute resolution procedure available under applicable law. These terms do not impose mandatory arbitration or waive class-action rights.
Applicable law determines the law and courts governing a dispute. Mandatory protections available in your place of residence remain unaffected.
Changes to these terms
We will publish updated terms with a revised date. For material changes, we will provide reasonable advance notice through the service or your account email where practical. Urgent legal or security changes may take effect sooner. If you do not accept an update, you may stop using the service and cancel renewal. Changes do not retroactively remove rights relating to an earlier purchase or dispute.
If a provision cannot be enforced, the remaining provisions continue to apply to the extent permitted by law. Our failure to enforce a provision on one occasion does not waive it for future occasions.
